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shipping & returns

packaging:

every detail is earth centered on SunUnder. We do our best to recycle packaging gathered from friends and family. We encourage you to keep the cycle going and reuse your packaging as well! Please excuse our reused packaging while we transition into purchasing our own earth friendly materials. 

local orders: 

If you are located in Eugene, OR and would like a free delivery/pickup option: place your order & leave us a note. We will gladly refund the cost of shipping. we respect your privacy, and we will never hand deliver without your consent.

standard shipping:

all orders ship within 2-3 business days of your purchase. tracking information will be emailed to you upon shipment. please note that incorrect/incomplete shipping addresses may result in your package being returned or abandoned by usps. resulting return shipping fees or loss of item is to be covered by the customer if this occurs. 

expedited shipping:

if you would like your order to reach you sooner, please email us with the date and we will provide you with a shipping estimate detailing the cost and best option to guarantee on time delivery. 

international shipping:

we are happy to ship worldwide, except for some larger items. please note the cost of shipping will increase outside the united states. shipping overages will be refunded if your order can be shipped for less than the shopify shipping cost. if you have issues with your international order at checkout, please reach out to us. 

returns: 

each item is unique and has been carefully selected. due to the nature of vintage items, some subtle flaws are to be expected. we do our best to be transparent with you about such flaws in the descriptions and pictures. please note that all sales are final. if you have any issues with your order, please get in touch with us.